Too many people, too few towers.
“Network issues should come as little surprise to spectators at any big public gathering. As wireless customers, we’ve come to expect it. But considering that all four major wireless carriers — AT&T, Verizon, Sprint and T-Mobile — told me that they spent the past two years and millions of dollars preparing for the inauguration, you’d think the networks would hold up better.
After all, Verizon said it had increased its wireless data capacity by 500 percent on the National Mall and throughout the city. AT&T said it spent $15 million over the past two years to increase its 4G LTE capacity by 400 percent. And yet on Friday spectators at the inauguration, which I also attended, also couldn’t get internet access to post photos and video to social media like Instagram or Twitter. Phone calls were dropped and text messages didn’t get sent.”